Шевелева С.А. Деловой английский. Ускоренный курс. Шевелева С. А. Ш37 Деловой английский. Ускоренный курс Учебник
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Unit twenty fiveHotel servicesText During their stay at the hotel the participants of the Group Head a few talks with the hotel staff, that is with the receptionist, waiters, chambermaids, operators etc. Here are some of the talks: • Participant: Excuse me, is there any message for me, please? Receptionist: What's your room number, sir? Participant: It's four one two. Receptionist: Just a minute... Yes, Mr. Brown of Milton & Co telephoned you at three o'clock. And he will call you at eight this evening. Participant: Thank you for the message. Receptionist: Welcome. • Waiter: Would you like tea or coffee, madame? Participant: I don't mind ... Tea, please. Waiter: Here you are. Participant: Thank you. May I also have some milk, please? Waiter: Yes, here you are. And if you wish some sugar it's here on the table. Help yourself, please. Participant: Thanks a lot. • Participant: Excuse me, is this channel paid? Chambermaid (making the room): What's the number of the channel? Participant: It's ten. Chambermaid: No, it's not paid. Only Channel Twelve is paid. Participant: Thank you very much. And will you remove these bags, please? Chambermaid: If you don't need them I'll certainly remove them. • Participant: Excuse me, how can I make a local call from my room, please? Receptionist: It's very easy. Dial 0 and then the number you want. But please note that all the calls are paid. Participant: Do you mean all calls in the London area? Receptionist: Yes, that's a rule practically with every hotel in England. Participant: I see. When should I pay then? Receptionist: Any time before you leave. Participant: Thank you. I'll do that by all means. Participant: Operator? Good morning? How can I call Moscow? Operator: Do you mean a long distance call? Participant: Yes, Moscow, Russia. Operator: Dial 0 then..... and then your number in Moscow. Participant: Thank you very much. Operator: You are welcome. Participant: Will you call me at 6 o'clock tomorrow morning? Operator: What's your room number, madame? Participant: Four three seven. Operator: Good. Don't worry. Have a good sleep. Words and expressions
Exercises 1. Underline the articles in the text and explain their usage. 2. Underline the nouns in the text with which no articles are used and explain why. 3. Complete as in the text: During their stay at the hotel .. had a few talks with ... staff, ... receptionist, waiters ... etc. The text reproduces some ... talks. 4. Read the following: Is there any message for me, please? Is this channel paid? What's the number of the channel? That's a rule practically with every hotel in England. 5. Insert prepositions: Is there any message ... me, please? Mr Brown telephoned you . three o'clock. He will call you . . eight this evening Thank you . the message. The sugar is ... the table. What's the number ... the channel? Can I make a local call... my room? That's a rule practically ... every hotel in England. I'll do that ... all means. Образование вопросительных предложений Общие вопросы  Do you speak English? Did they speak English much? Have you read the text? As he working now? Can you repeat it please? Специальные вопросы  Вопросительные слова what что, какой when когда where где why почему Where did they stay? Why are you learning English? 6. Underline auxiliary and modal verbs in the following questions: Is there any message for me, please? Is this channel paid? Would you like tea or coffee? May I also have some milk, please? Will you remove these bags, please? Do you mean all calls in the London area? What's your room number? What's the number of the channel? How can 1 make a call from my room? When should 1 pay then?
7. Complete the dialogues and act out similar ones: • — Excuse me, is there ... message ...? — What's your ... number, sir? — It's ... — Just ... Yes, Mr. Brown ... at three o'clock. And he will ... — Thank ... • — Would ... tea or ...? — I don't ... Tea ... — Here ... — Thank you. May I ... milk ...? — Yes, here ... And if... sugar ... table. Help ... • — Excuse me, is ... paid? — What's the number ...? — It's ... — No ... Only channel 10 ... — Thank you ... And ... remove ... — If... need ... certainly ... • — ... how can I ... call from ...? — It's very ... Dial 0 and then ... But please note ... paid. — Do you mean all ... area? — Yes ... rule... — I see. When ... pay ...? — Any time before ... — ... I'll ... means. |