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[1]
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ISO 9001:2008
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Quality management systems - Requirements
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[2]
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ISO 10001
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Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
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[3]
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ISO 10002
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Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
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[4]
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ISO 10003
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Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
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[5]
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ISO/TS 10004
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Quality management - Customer satisfaction - Guidelines for monitoring and measuring*
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_______________
* На стадии разработки.
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[6]
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ISO 10005
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Quality management systems - Guidelines for quality plans
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[7]
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ISO 10006
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Quality management systems - Guidelines for quality management in projects
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[8]
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ISO 10007
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Quality management systems - Guidelines for configuration management
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[9]
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ISO 10012
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Measurement management systems - Requirements for measurement processes and measuring equipment
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[10]
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ISO/TR 10013
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Guidelines for quality management system documentation
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[11]
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ISO 10014
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Quality management - Guidelines for realizing financial and economic benefits
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[12]
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ISO 10015
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Quality management - Guidelines for training
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[13]
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ISO/TR 10017
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Guidance on statistical techniques for ISO 9001:2000
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[14]
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ISO 10019
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Guidelines for the selection of quality management system consultants and use of their services
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[15]
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ISO 14001
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Environmental management systems - Requirements with guidance for use
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[16]
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ISO 14040
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Environmental management - Life cycle assessment - Principles and framework
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[17]
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ISO 14044
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Environmental management - Life cycle assessment - Requirements and guidelines
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[18]
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ISO/TR 14047
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Environmental management - Life cycle impact assessment - Examples of application of ISO 14042*
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* Стандарты ИСО 14041:1998 и ИСО 14042:2000 заменены стандартами ИСО 14040:2006 и ИСО 14044:2006.
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[19]
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ISO/TS 14048
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Environmental management - Life cycle assessment - Data documentation format
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[20]
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ISO/TR 14049
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Environmental management - Life cycle assessment - Examples of application of ISO 14041 to goal and scope definition and inventory analysis*
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* Стандарты ИСО 14041:1998 и ИСО 14042:2000 заменены стандартами ИСО 14040:2006 и ИСО 14044:2006.
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[21]
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ISO/TR 14062
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Environmental management - Integrating environmental aspects into product design and development
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[22]
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ISO 19011
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Guidelines for quality and/or environmental management systems auditing
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[23]
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ISO 26000
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Guidance on social responsibility*
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* На стадии разработки.
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[24]
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ISO/IEC 27000
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Information technology - Security techniques - Information security management systems - Overview and vocabulary
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[25]
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ISO/IEC 27001
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Information technology - Security techniques - Information security management systems - Requirements
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[26]
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ISO 31000
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Risk management - Principles and guidelines
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[27]
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ISO/IEC 90003
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Software engineering - Guidelines for the application of ISO 9001:2000 to computer software
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[28]
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IEC 60300-1
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Dependability management - Part 1: Dependability management systems
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[29]
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IEC 61160
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Design review
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[30]
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OHSAS 18001
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Occupational health and safety management systems - Requirements
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[31]
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OHSAS 18002
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Occupational health and safety management systems - Guidelines for the implementation of OHSAS 18001
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[32]
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Quality management principles*, ISO, 2001
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* Доступна на сайте http://www.iso.org или http://www.iso.org/tc176/sc2.
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[33]
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ISO 9000 - Selection and use*, ISO, 2008
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* Доступна на сайте http://www.iso.org или http://www.iso.org/tc176/sc2.
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[34]
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Guidance on the Concept and Use of the Process Approach for management systems*, ISO, 2008
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* Доступна на сайте: http://www.iso.org/tc176/sc2.
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[35]
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ISO 9001 for Small Businesses - What to do; Advice from ISO/TC 176*, ISO, 2002
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* Подлежит доработке для приведения в соответствие с ИСО 9001:2008.
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[36]
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The integrated use of management system standards, ISO, 2008
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[37]
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ISO Management Systems*
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* Журнал выходит раз в два месяца, дает всесторонний обзор международных событий, связанных со стандартами ИСО на системы менеджмента, включая их внедрение различными организациями по всему миру. Доступен в центральном секретариате ИСО (sales@iso.org).
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[38]
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Reference web sites:
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http://www.iso.org
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http: //www. tc 176. оrg
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http://www.iso.org/tc176/sc2
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http://www.iso.org/tc176/ISO9001AuditingPracticesGroup
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