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  • 8. Study the dialogue.

  • Now you are going to play a game in which you have to negotiate the price, quantity, delivery time, payment terms and guarantee period of a product to gain points. Look at the instructions below.

  • Speaker B: Seller

  • 9. Work in pairs. Student A is the customer; student B is the supplier. You are negotiating the sale of some bricks. These are the negotiators’ objectives in the beginning.

  • Start the negotiation using the sentences given. Then use the expressions from ex.6 above to continue the negotiation, following the instructions.

  • B

  • CONTENTS ПРЕДИСЛОВИЕ ....................................................................................................3

  • MAKING TELEPHONE CALLS........................................................................15

  • GOING ON A BUSINESS TRIP BY AIR..........................................................39

  • GOING THROUGH SECURITY...........................................................................60

  • HOTELS..................................................................................................................76

  • JOB HUNTING.....................................................................................................90

  • MAKING PRESENTATIONS...........................................................................114

  • Англ. Essential Business English Practice (магистрат. Практикум по основам делового общения на английском языке учебное пособие


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    7. Practise your ‘negotiating vocabulary’ by matching parts of sentences from columns A and B to make correct sentences.


    A

    B


    I’m afraid that proposal is …

    Why don’t we come …

    I’m afraid I haven’t …

    I’m not in a position …

    Let me sum up …

    Let me put it …

    I’m not convinced …

    Could you send us …

    I suggest that we …

    I feel that this issue …


    … made myself clear.

    … the discussion so far.

    … by your argument.

    … a fax to confirm that?

    … another way.

    … discuss that point later.

    … is of major importance.

    … to comment on that.

    … not acceptable to us.

    … back to that later?




    8. Study the dialogue.

    The Negotiation Game

    A: If I order 100 units, will you give me a price of 5.5 euros?

    B: No, I’m sorry. I can’t do that. On 150 units I’ll give you a price of six euros.

    A: Six euros. And what about payment?

    B: Payment is within 60 days.

    A: If we pay within 30 days, will you lower the price?

    B: I’ll go down to 5.5 euros if you order 200 units or more. That’s my best offer.

    A: Well, what about the guarantee?

    Now you are going to play a game in which you have to negotiate the price, quantity, delivery time, payment terms and guarantee period of a product to gain points. Look at the instructions below.

    NB! Don’t forget to use ‘negotiating vocabulary’ from ex.6 above!
    Speaker A: Buyer

    Negotiate with your partner to get the best deal possible. You get points for each category of the deal - price, quantity, delivery time, and so on. For example, if you agree on a price of 6 euros, you get 2 points or 3 points if the price is 5.5. Add your points for each category to get your score. To be a successful negotiator you have to get at least ten points.


    Points

    1

    2

    3




    Price

    6.5

    6

    5.5



    Quantity

    200

    150

    100

    units

    Delivery

    3

    2

    1

    weeks

    Payment

    30

    60

    90

    days

    Guarantee

    6

    12

    18

    months


    Speaker B: Seller

    Negotiate with your partner to get the best deal possible. You get points for each category of the deal - price, quantity, delivery time, and so on. For example, if you agree on a price of 6 euros, you get 2 points or 3 points if the price is 6.5. Add your points for each category to get your score. To be a successful negotiator you have to get at least ten points.


    Points

    1

    2

    3




    Price

    5.5

    6

    6.5



    Quantity

    100

    150

    200

    units

    Delivery

    1

    2

    3

    weeks

    Payment

    90

    60

    30

    days

    Guarantee

    18

    12

    6

    months

    9. Work in pairs. Student A is the customer; student B is the supplier. You are negotiating the sale of some bricks. These are the negotiators’ objectives in the beginning.





    Price per thousand bricks

    Discount for bulk orders

    Delivery

    Payment currency

    A: customer

    €830

    25 percent

    6 weeks

    Euros

    B: supplier

    €950

    15 percent

    3 months

    US dollars

    Start the negotiation using the sentences given. Then use the expressions from ex.6 above to continue the negotiation, following the instructions.
    A: ‘So you’re offering a price of €950 per thousand bricks and, as I told you, I’m

    only willing to pay €820.’

    B: ‘Yes. There seems to be quite a gap here.’

    Calm A down and suggest a compromise: a price of € 855.

    A: Accept the solution.

    Move on to discount.

    B: You can only offer a higher discount if A accepts a longer delivery time.

    Suggest a specific discount and a delivery time.

    A: You can’t accept B’s proposal.

    Create another solution.

    B: Accept A’s proposal.

    Move on to currency.

    A: Insist on paying in euros.

    B: Calm A down. Suggest half the payment in euros and half in dollars.

    A: Accept.

    Go over the agreement.

    B: Accept or disagree with A’s summary. Clear up any disagreements.

    A: Close the negotiation.

    B : Reply.
    BIBLIOGRAPHY

    1. Богацкий И.С., Дюканова Н.М. Бизнес-курс английского языка. Словарь – справочник. – М.: Логос», 2011. – 351с.

    2. Васильева Л. Деловая переписка на английском языке. М.: Айрис-пресс, 2004. – 352с.

    3. Вестон Л. Деловой английский за 30 дней. – М.: Астрель, 2008. – 254с.

    4. Кисунько Е.И., Музланова Е.С. Бизнес-курс английского языка. Деловое общение и документация. – М.:ЮНВЕС. – 2001. – 368с.

    5. Содовова Е.Н., Солокова И.Е. State Exam Maximiser. Английский язык: подготовка к экзаменам. Pearson Education Limited, 2007. – 223p.

    6. Ashley A. Oxford Handbook of Commercial Correspondence. – Oxford University Press, 2004. – 304p.

    7. Badger I. English for Work: Everyday Business English. – Pearson Education Limited, 2003. – 94p.

    8. Clarke S. In Company: Elementary Student’s Book. – Macmillan Publishers Limited, 2013. – 158p.

    9. Clarke S. In Company: Pre-Intermediate Student’s Book. – Macmillan Publishers Limited, 2013. – 159p.

    10. Cotton D., Falvey D., Kent S. Market Leader: Pre-Intermediate Business English Course Book. – Pearson Education Limited, 2006. – 160p.

    11. Cotton D., Falvey D., Kent S. New Market Leader Intermediate Course Book. – Pearson Education Limited, 2010. – 176p.

    12. Gomm H., Clarke S. In Company Pre-intermediate Teacher’s Book. – Macmillan Publishers Limited, 2003. – 176p.

    13. Harding K. Going International: English for Tourism Upper-Intermediate. – Oxford University Press, 2004. – 200p.

    14. Lloyd A., Preier A. – Business Communication Games: Photocopiable Games and Activities for Students of English for Business. – Oxford University Press, 1996. – 128p.

    15. Mascull B. Market Leader: Pre-Intermediate Business English Teacher’s Resource Book. – Pearson Education Limited, 2013. – 159p.

    16. Viney P. Basic Survival: international Communication for Professional People. – Macmillan Publishers Limited, 2011. – 95p.

    17. Viney P. Survival English: international Communication for Professional People. – Macmillan Publishers Limited, 2010. – 95p.

    18. Wyatt R. Check Your English Vocabulary for FCE+. – Bloomsbury Publishing Plc, 2004. – 122p.

    19. Wyatt R. Check Your English Vocabulary for TOEFL. – A & C Black Publishers Ltd, 2007. – 126p.

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    CONTENTS
    ПРЕДИСЛОВИЕ....................................................................................................3



    GETTING ACQUAINTED....................................................................................5
    TELL ME ABOUT YOURSELF..............................................................................9

    MAKING TELEPHONE CALLS........................................................................15
    MAKING APPOINTMENTS.................................................................................31
    LEAVING VOICEMAIL MESSAGES.................................................................38



    GOING ON A BUSINESS TRIP BY AIR..........................................................39
    BUYING AIR TICKETS.......................................................................................39
    AT THE AIRPORT.................................................................................................50
    CHECK-IN...............................................................................................................56
    GOING THROUGH SECURITY...........................................................................60
    AT THE GATE.......................................................................................................61
    ON BOARD............................................................................................................62
    IN-FLIGHT MEALS...............................................................................................63
    PASSPORT CONTROL & CUSTOMS.................................................................67
    CURRENCY EXCHANGE....................................................................................74

    HOTELS..................................................................................................................76
    HOTEL RESERVATIONS....................................................................................78
    HOTEL CHECK-IN ..............................................................................................80
    HOTEL ROOM SERVICE.....................................................................................86
    HOTEL PROBLEMS..............................................................................................87
    CHECKING OUT...................................................................................................88

    JOB HUNTING.....................................................................................................90
    JOB INTERVIEW..................................................................................................93
    APPLYING- FOR- A- JOB CORRESPONDENCE...............................................99
    CURRICULUM VITAE.......................................................................................106



    MAKING PRESENTATIONS...........................................................................114



    NEGOTIATIONS.................................................................................................122



    BIBLIOGRAPHY................................................................................................136





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