Главная страница

Business English Шерсткова. Практикум по основам делового общения на английском языке учебное пособие


Скачать 6.74 Mb.
НазваниеПрактикум по основам делового общения на английском языке учебное пособие
АнкорBusiness English Шерсткова.doc
Дата25.12.2017
Размер6.74 Mb.
Формат файлаdoc
Имя файлаBusiness English Шерсткова.doc
ТипПрактикум
#12841
страница19 из 19
1   ...   11   12   13   14   15   16   17   18   19


7. Practise your ‘negotiating vocabulary’ by matching parts of sentences from columns A and B to make correct sentences.


A

B


I’m afraid that proposal is …

Why don’t we come …

I’m afraid I haven’t …

I’m not in a position …

Let me sum up …

Let me put it …

I’m not convinced …

Could you send us …

I suggest that we …

I feel that this issue …


… made myself clear.

… the discussion so far.

… by your argument.

… a fax to confirm that?

… another way.

… discuss that point later.

… is of major importance.

… to comment on that.

… not acceptable to us.

… back to that later?




8. Study the dialogue.

The Negotiation Game

A: If I order 100 units, will you give me a price of 5.5 euros?

B: No, I’m sorry. I can’t do that. On 150 units I’ll give you a price of six euros.

A: Six euros. And what about payment?

B: Payment is within 60 days.

A: If we pay within 30 days, will you lower the price?

B: I’ll go down to 5.5 euros if you order 200 units or more. That’s my best offer.

A: Well, what about the guarantee?

Now you are going to play a game in which you have to negotiate the price, quantity, delivery time, payment terms and guarantee period of a product to gain points. Look at the instructions below.

NB! Don’t forget to use ‘negotiating vocabulary’ from ex.6 above!
Speaker A: Buyer

Negotiate with your partner to get the best deal possible. You get points for each category of the deal - price, quantity, delivery time, and so on. For example, if you agree on a price of 6 euros, you get 2 points or 3 points if the price is 5.5. Add your points for each category to get your score. To be a successful negotiator you have to get at least ten points.


Points

1

2

3




Price

6.5

6

5.5



Quantity

200

150

100

units

Delivery

3

2

1

weeks

Payment

30

60

90

days

Guarantee

6

12

18

months


Speaker B: Seller

Negotiate with your partner to get the best deal possible. You get points for each category of the deal - price, quantity, delivery time, and so on. For example, if you agree on a price of 6 euros, you get 2 points or 3 points if the price is 6.5. Add your points for each category to get your score. To be a successful negotiator you have to get at least ten points.


Points

1

2

3




Price

5.5

6

6.5



Quantity

100

150

200

units

Delivery

1

2

3

weeks

Payment

90

60

30

days

Guarantee

18

12

6

months

9. Work in pairs. Student A is the customer; student B is the supplier. You are negotiating the sale of some bricks. These are the negotiators’ objectives in the beginning.





Price per thousand bricks

Discount for bulk orders

Delivery

Payment currency

A: customer

€830

25 percent

6 weeks

Euros

B: supplier

€950

15 percent

3 months

US dollars

Start the negotiation using the sentences given. Then use the expressions from ex.6 above to continue the negotiation, following the instructions.
A: ‘So you’re offering a price of €950 per thousand bricks and, as I told you, I’m

only willing to pay €820.’

B: ‘Yes. There seems to be quite a gap here.’

Calm A down and suggest a compromise: a price of € 855.

A: Accept the solution.

Move on to discount.

B: You can only offer a higher discount if A accepts a longer delivery time.

Suggest a specific discount and a delivery time.

A: You can’t accept B’s proposal.

Create another solution.

B: Accept A’s proposal.

Move on to currency.

A: Insist on paying in euros.

B: Calm A down. Suggest half the payment in euros and half in dollars.

A: Accept.

Go over the agreement.

B: Accept or disagree with A’s summary. Clear up any disagreements.

A: Close the negotiation.

B: Reply.
BIBLIOGRAPHY

  1. Богацкий И.С., Дюканова Н.М. Бизнес-курс английского языка. Словарь – справочник. – М.: Логос», 2011. – 351с.

  2. Васильева Л. Деловая переписка на английском языке. М.: Айрис-пресс, 2004. – 352с.

  3. Вестон Л. Деловой английский за 30 дней. – М.: Астрель, 2008. – 254с.

  4. Кисунько Е.И., Музланова Е.С. Бизнес-курс английского языка. Деловое общение и документация. – М.:ЮНВЕС. – 2001. – 368с.

  5. Содовова Е.Н., Солокова И.Е. State Exam Maximiser. Английский язык: подготовка к экзаменам. Pearson Education Limited, 2007. – 223p.

  6. Ashley A. Oxford Handbook of Commercial Correspondence. – Oxford University Press, 2004. – 304p.

  7. Badger I. English for Work: Everyday Business English. – Pearson Education Limited, 2003. – 94p.

  8. Clarke S. In Company: Elementary Student’s Book. – Macmillan Publishers Limited, 2013. – 158p.

  9. Clarke S. In Company: Pre-Intermediate Student’s Book. – Macmillan Publishers Limited, 2013. – 159p.

  10. Cotton D., Falvey D., Kent S. Market Leader: Pre-Intermediate Business English Course Book. – Pearson Education Limited, 2006. – 160p.

  11. Cotton D., Falvey D., Kent S. New Market Leader Intermediate Course Book. – Pearson Education Limited, 2010. – 176p.

  12. Gomm H., Clarke S. In Company Pre-intermediate Teacher’s Book. – Macmillan Publishers Limited, 2003. – 176p.

  13. Harding K. Going International: English for Tourism Upper-Intermediate. – Oxford University Press, 2004. – 200p.

  14. Lloyd A., Preier A. – Business Communication Games: Photocopiable Games and Activities for Students of English for Business. – Oxford University Press, 1996. – 128p.

  15. Mascull B. Market Leader: Pre-Intermediate Business English Teacher’s Resource Book. – Pearson Education Limited, 2013. – 159p.

  16. Viney P. Basic Survival: International Communication for Professional People. – Macmillan Publishers Limited, 2011. – 95p.

  17. Viney P. Survival English: International Communication for Professional People. – Macmillan Publishers Limited, 2010. – 95p.

  18. Wyatt R. Check Your English Vocabulary for FCE+. – Bloomsbury Publishing Plc, 2004. – 122p.

  19. Wyatt R. Check Your English Vocabulary for TOEFL. – A & C Black Publishers Ltd, 2007. – 126p.

http://english4real.com/

http://englishcornercafe.com/

http://esl.about.com/

http://forms.cbp.gov/

http://speakspeak.com/

http://twominenglish.com/

http://www.learnenglishfeelgood.com/

www.bbc.co.uk/

www.bogglesworldesl.com

www.english-at-home.com/

www.englishclub.com

www.englishtown.com

www.ft.com

www.samplimmihelp.com


CONTENTS
ПРЕДИСЛОВИЕ....................................................................................................3



GETTING ACQUAINTED....................................................................................5
TELL ME ABOUT YOURSELF..............................................................................9

MAKING TELEPHONE CALLS........................................................................15
MAKING APPOINTMENTS.................................................................................31
LEAVING VOICEMAIL MESSAGES.................................................................38



GOING ON A BUSINESS TRIP BY AIR..........................................................39
BUYING AIR TICKETS.......................................................................................39
AT THE AIRPORT.................................................................................................50
CHECK-IN...............................................................................................................56
GOING THROUGH SECURITY...........................................................................60
AT THE GATE.......................................................................................................61
ON BOARD............................................................................................................62
IN-FLIGHT MEALS...............................................................................................63
PASSPORT CONTROL & CUSTOMS.................................................................67
CURRENCY EXCHANGE....................................................................................74

HOTELS..................................................................................................................76
HOTEL RESERVATIONS....................................................................................78
HOTEL CHECK-IN ..............................................................................................80
HOTEL ROOM SERVICE.....................................................................................86
HOTEL PROBLEMS..............................................................................................87
CHECKING OUT...................................................................................................88

JOB HUNTING.....................................................................................................90
JOB INTERVIEW..................................................................................................93
APPLYING- FOR- A- JOB CORRESPONDENCE...............................................99
CURRICULUM VITAE.......................................................................................106



MAKING PRESENTATIONS...........................................................................114



NEGOTIATIONS.................................................................................................122



BIBLIOGRAPHY................................................................................................136



1   ...   11   12   13   14   15   16   17   18   19


написать администратору сайта