Business English Шерсткова. Практикум по основам делового общения на английском языке учебное пособие
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7. Practise your ‘negotiating vocabulary’ by matching parts of sentences from columns A and B to make correct sentences.
8. Study the dialogue. The Negotiation Game A: If I order 100 units, will you give me a price of 5.5 euros? B: No, I’m sorry. I can’t do that. On 150 units I’ll give you a price of six euros. A: Six euros. And what about payment? B: Payment is within 60 days. A: If we pay within 30 days, will you lower the price? B: I’ll go down to 5.5 euros if you order 200 units or more. That’s my best offer. A: Well, what about the guarantee? Now you are going to play a game in which you have to negotiate the price, quantity, delivery time, payment terms and guarantee period of a product to gain points. Look at the instructions below. NB! Don’t forget to use ‘negotiating vocabulary’ from ex.6 above! Speaker A: Buyer Negotiate with your partner to get the best deal possible. You get points for each category of the deal - price, quantity, delivery time, and so on. For example, if you agree on a price of 6 euros, you get 2 points or 3 points if the price is 5.5. Add your points for each category to get your score. To be a successful negotiator you have to get at least ten points.
Speaker B: Seller Negotiate with your partner to get the best deal possible. You get points for each category of the deal - price, quantity, delivery time, and so on. For example, if you agree on a price of 6 euros, you get 2 points or 3 points if the price is 6.5. Add your points for each category to get your score. To be a successful negotiator you have to get at least ten points.
9. Work in pairs. Student A is the customer; student B is the supplier. You are negotiating the sale of some bricks. These are the negotiators’ objectives in the beginning.
Start the negotiation using the sentences given. Then use the expressions from ex.6 above to continue the negotiation, following the instructions. A: ‘So you’re offering a price of €950 per thousand bricks and, as I told you, I’m only willing to pay €820.’ B: ‘Yes. There seems to be quite a gap here.’ Calm A down and suggest a compromise: a price of € 855. A: Accept the solution. Move on to discount. B: You can only offer a higher discount if A accepts a longer delivery time. Suggest a specific discount and a delivery time. A: You can’t accept B’s proposal. Create another solution. B: Accept A’s proposal. Move on to currency. A: Insist on paying in euros. B: Calm A down. Suggest half the payment in euros and half in dollars. A: Accept. Go over the agreement. B: Accept or disagree with A’s summary. Clear up any disagreements. A: Close the negotiation. B: Reply. BIBLIOGRAPHY
http://english4real.com/ http://englishcornercafe.com/ http://esl.about.com/ http://forms.cbp.gov/ http://speakspeak.com/ http://twominenglish.com/ http://www.learnenglishfeelgood.com/ www.bbc.co.uk/ www.bogglesworldesl.com www.english-at-home.com/ www.englishclub.com www.englishtown.com www.ft.com www.samplimmihelp.com CONTENTS ПРЕДИСЛОВИЕ....................................................................................................3 GETTING ACQUAINTED....................................................................................5 TELL ME ABOUT YOURSELF..............................................................................9 MAKING TELEPHONE CALLS........................................................................15 MAKING APPOINTMENTS.................................................................................31 LEAVING VOICEMAIL MESSAGES.................................................................38 GOING ON A BUSINESS TRIP BY AIR..........................................................39 BUYING AIR TICKETS.......................................................................................39 AT THE AIRPORT.................................................................................................50 CHECK-IN...............................................................................................................56 GOING THROUGH SECURITY...........................................................................60 AT THE GATE.......................................................................................................61 ON BOARD............................................................................................................62 IN-FLIGHT MEALS...............................................................................................63 PASSPORT CONTROL & CUSTOMS.................................................................67 CURRENCY EXCHANGE....................................................................................74 HOTELS..................................................................................................................76 HOTEL RESERVATIONS....................................................................................78 HOTEL CHECK-IN ..............................................................................................80 HOTEL ROOM SERVICE.....................................................................................86 HOTEL PROBLEMS..............................................................................................87 CHECKING OUT...................................................................................................88 JOB HUNTING.....................................................................................................90 JOB INTERVIEW..................................................................................................93 APPLYING- FOR- A- JOB CORRESPONDENCE...............................................99 CURRICULUM VITAE.......................................................................................106 MAKING PRESENTATIONS...........................................................................114 NEGOTIATIONS.................................................................................................122 BIBLIOGRAPHY................................................................................................136 |