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  • 7. Concluding Remarks

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    part commonality (Desai et al. 2001), and postponement of product differentiation (Lee and Billington

    1995; Lee and Tang 1997; Fisher et al. 1999) as strategies for reducing process variability and WIP

    inventory needs, lowering upfront costs of new products, and leveraging design capabilities. Section 3,

    discusses product and process design as they relate to managing the level and structure of costs.

    unique observation for this section is that process and product design choices also have implications for

    the volatility of costs.

    30


    The strategy and economics literatures on determinants of the boundaries of the firm that was

    discussed in Section 4 also deserves further mention. Transactions costs associated with uncertainty have

    long been implicated in firm boundaries and organizational design choices (eg, Williamson 1975, 1985,

    1991; Milgrom and Roberts 1992). Indeed, strategic alliances and other forms of inter-organizational

    collaboration are often discussed as a means transferring or sharing some forms of risk (Das and Teng

    1996, 1998, 1999, 2001a, 2001b); albeit, with the coincident introduction of new counter-party risks

    (Kinney 2003) and coordination costs (Gulati and Singh 1998, Lorenzoni and Baden-Fuller 1995). Скорее

    than repeat the discussion of Section 4, we simply note that managing risk (and cost volatility) is one

    motivation for the structural cost management that is manifest when firm's take decisions about

    transactions with suppliers and other value chain partners.

    A third body of research that has bearing on the choices reflected in the above literatures is the

    finance and economics literature on real options. A “real option”, so called because it is associated with

    physical assets rather than financial instruments, is an alternative or opportunity that accompanies an

    upfront investment. Thus for example, the purchase of property that is adjacent to an existing

    establishment leaves open the opportunity of future expansion without committing the buyer to such

    expansion at the time of property purchase. The value of the real option that the property provides is

    related to the uncertain nonzero probability that the firm may wish to expand in the future as well as the

    possibility of deferring the decision to expand to a later date.22 The opportunity to incur variable costs in

    the future is a real option, as is the chance to postpone fixed investments to a later date.

    Real options are implicated in strategic cost management because the real option in question often

    has direct bearing on the firm's future cost structure or the level or volatility of future costs. Например,

    Kallapur and Eldenburg (2005) provide evidence that a change in hospitals reimbursements that increased

    uncertainty about revenues was accompanied by a shift in investment strategy to technologies with low

    fixed investment costs and high variable costs of operation --- evidence supporting real options theory.

    22 See Merton (1998) and Dixit and Pindyck (1994) for a review of the literature on options and further examples of real options.

    31


    Similarly Moel and Tufano (2002) provide data from mining firms on mine closure, shutdown and

    reopening decisions that are consistent with the level and volatility of metal prices and the level of fixed

    and variable costs affecting the decisions. More generally, Anderson et al. (2003) and Balakrishnan et al.

    (2004) find that uncertainty and volatility of revenues is associated with the degree to which costs respond

    proportionately to changes in activity. They further find that real options such as excess capacity, fixed

    assets, employee intensity and inventory intensity are associated with different cost levels in conjunction

    with changes in activity. Bloom (2000) provides further evidence that relates short run investment and

    employee hiring responses to demand shocks.

    In summary, as firm boundaries become blurred and assets that are not recorded on the balance

    sheet become increasingly important to the value proposition, strategic cost management must expand to

    include managing uncertainties in the level, volatility and structure of costs.

    7. Concluding Remarks

    In this chapter I present strategic cost management as deliberate decision making that is aimed at

    aligning the firm's cost structure with its strategy and evaluating the efficacy of the organization in

    delivering the strategy. To that end, I posit that strategic cost management takes two forms: structural cost

    management that is focused on establishing a competitive cost structure and executional cost management

    that is focused on cost effective execution of the strategy. Although both forms of cost management are

    essential, in recent years, structural cost management has been the hallmark of exceptional firms that

    employ business models with radically different cost structures to deliver traditional products or services.

    We do not have a good understanding of the cost management practices that accompany the creation of

    these innovative cost structures (Nimocks et al 2005) and, to date, management accounting research has

    not played a particularly significant role in addressing this concern. As Lord (1996), Hergert and Morris

    (1989), Roslender and Hart (2003) and Shank (1989) have observed, management accounting research

    has tended to focus on executional cost management and on the production (manufacturing) portion of the

    value chain. However, rather than simply exhort management accounting researchers to extend their

    32


    boundaries, in this chapter I argue that research in other disciplines has already laid the groundwork for

    understanding strategic cost management --- in particular, structural cost management --- in other parts of

    the value chain. Thus, while I share some concerns raised by others who find strategic cost management

    research wanting and have questioned whether firms actually practice strategic management accounting23;

    when the management literature is considered more broadly, I am optimistic.

    I present selected studies from marketing, operations management, business strategy, finance and

    economics, to illustrate my point. Although these studies generally are not intended as studies of cost

    management practices, innovative cost structures often accompany the practices that are studied.

    Moreover, rather than confining their inquiry to a single firm (and its cost accounts), these studies often

    explicitly recognize the mutual advantage that must obtain for two parties to remain in a relationship of

    repeated transactions. Thus these studies typically span organizational boundaries and consider

    performance from the perspective of several stakeholders. In sum, although like management accounting,

    these studies often constrain their inquiry to a particular part of the value chain (eg, product

    development, inbound logistics, supplier relations, outbound logistics, customer relations), they have

    much to offer as we attempt to better understand strategic cost management practices.

    Like earlier researchers, I am ambivalent about the need for specially trained practitioners who

    work in accounting departments and employ a narrow set of management accounting tools to analyze data

    that reside in the company cost accounts. A review of both the research literature and the popular business

    press provides overwhelming evidence that cost management permeates the practice of management and

    finds expression in the line functions of procurement, operations, distribution and sales, as well as in staff

    functions associated with product development, supplier and partner management, human resource

    management, and marketing. That said, I am not ambivalent about the role of management accounting

    researchers in developing a unified body of knowledge around strategic cost management and in

    educating management students in related theory and practical tools of cost analysis. Perhaps

    23 Lord (1996: 364) muses that strategic management accounting may be little more than a “figment of academic imagination.

    33


    paradoxically, while I view the success of strategic cost management to be evident in the degree to which

    it permeates the research and teachings of virtually all of the management disciplines, I do not see this as

    a signal that strategic cost management has become obsolete as a separate field of inquiry. Rather, I

    conclude that the new challenge for cost management research is to engage with diverse research streams,

    which tend to present a circumscribed view of cost management in a narrow portion of the value chain,

    and to integrate what has been learned in other disciplines with management accounting theory. Если мы

    incorporate these findings into a broader notion of strategic cost management, we see that management

    accounting has a natural role in both the strategic decisions that define the cost structure for the long term

    as well as the effective execution of these strategies in the short term. I believe that this approach offers

    the greatest potential for developing a unified body of knowledge that can truly be termed, “strategic cost

    management” and with it, a resurgence of interest among managers and students in acquiring cost

    management skills.

    34


    Acknowledgements I am grateful to Chikako Harada, Sonia Mathur and Anita Natesh for research assistance and to Sally Widener for comments.

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