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Английский. Учебник МЭО 1 курс. Учебное пособие по английскому языку. Мировая экономика. Часть 1 Москва 2012 удк 81(075. 8)111 ббк 81 Англ. 7365. 5


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НазваниеУчебное пособие по английскому языку. Мировая экономика. Часть 1 Москва 2012 удк 81(075. 8)111 ббк 81 Англ. 7365. 5
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Task: Answer the questions and do the assignments

    1. What’s the idea of negotiation?

    2. Who can participate in negotiations?

    3. What is required from the participants during the negotiation?

    4. What do successful negotiations result in?

    5. What are the stages of a negotiation process?

    6. How can you characterize the language of negotiations?

    7. What are the means to show respect in English?



  1. The Negotiation Process



There are several Golden Rules for successful negotiations:
1) Always try to negotiate for at least 15 minutes. Any less than that and it is unlikely that either party has had enough time to fairly consider the other side. Generally, the size or seriousness of the negotiation determines the amount of time needed to negotiate it. Setting a time limit is a good idea.
2) Always offer to let the other party speak first. This is especially important if you are the one making a request for something such as a raise. The other party may have overestimated what you are going to ask for and may actually offer more than what you were going to request.


3) Always respect and listen to what your opponent has to say. This is important even if he or she does not extend the same courtesy to you. Do your best to remain calm and pleasant even if the other party is displaying frustration or anger. Remember some people will do anything to intimidate you.
4) Acknowledge what the other party says. Everyone likes to know that what they say is important. If the other party opens first, use it to your advantage, by paraphrasing what you have heard. Repeat their important ideas before you introduce your own stronger ones.


5) Pay attention to your own and your counterpartner's body language. Review the chart below to learn how to interpret body language during the negotiations. Make sure that you aren't conveying any negative body language.

Language to use to show understanding/agreement on a point:





  • I agree with you on that point.

  • That's a fairsuggestion.

  • So what you're saying is that you...

  • In other words, you feel that...

  • You have a strong point there.

  • I think we can both agree that...

  • I don't see any problem with/harm in that.



Language to use for objection on a point or offer:





  • I understand where you're coming from; however,...

  • I'm prepared to compromise, but...

  • The way I look at it...

  • The way I see things...

  • If you look at it from my point of view...

  • I'm afraid I had something different in mind.

  • That's not exactly how I look at it.

  • Frommyperspective...

  • I'd have to disagree with you there.

  • I'm afraid that doesn't work for me.

  • Is that your best offer?


BodyLanguage

Possiblemeaning

AvoidingEyeContact

  • Lying

  • Notinterested

  • Not telling the whole truth

SeriousEyeContact

  • Tryingtointimidate

  • Showinganger

Touchingtheface/fidgeting

  • Nervousness

  • Lackofconfidence

  • Submission

Nodding

  • Agreeing

  • Willingtocompromise

Shaking the head/turning away

  • Frustrated

  • Indisbelief

  • Disagreeingwith a point

Task 1. Read the following script. Answer the question and do the assignments below.

 Markus Opens the Negotiations


It's finally lunchtime and Markus and Louis meet as planned. Markus offers for Louis to speak first, but Louis declines.

Markus: Thanks again for agreeing to meet today. I really appreciate you taking the time during your lunch.

Louis: Okay, well, let's get started. I'd like to resolve this as soon as possible so we can get back to work.

Markus: Great. Okay, well, if there's anything you'd like to say first, please be my guest.

Louis: Oh, no, I insist you go first. After all, you're the one who asked to meet with me.

Markus: Very well then. First of all I want you to know that I am fully aware of the challenges you have faced in running this company in the last few years. I understand that the poor weather last year ended up costing you and all of the local landscape companies a lot of money. However, I think you realize that I am unsatisfied with my current salary. I've been with Landscape labourers for 5 years now and there have been many other years that were profitable. Despite how much your business has grown, I'm making less than a dollar more than I was the day I started.

Louis: You're lucky to have a job in these times.

Markus: Yes, and I'm very thankful that you have employed me all this time, especially during the slow seasons when the company is struggling to make a profit. It means a lot to me to have that stability, which is why I have remained loyal to your company.

Louis: You haven't had much choice but to remain loyal, Markus. There are no jobs out there.

Markus: Well if you don't mind, I'd like to finish what I have to say and then you can let me know what your position is. As a matter of fact, there are a few companies hiring right now in our area. These are not all necessarily companies that I would be interested in working with. For example, you and I both know that I would never want to work for a company such as Powell Designs. I'd much prefer to be associated with a company like Landscape Labourers because we do a good job. Having said that, I took the liberty of calling a few other local companies to find out what type of salary packages they offer to their foremen.
Louis: Foremen? I don't have a foreman. I never have. It's not my style. Don't forget, you're a contract labourer just like the rest of the crew.
Markus: Yes, I thank you for bringing that up. Besides deserving a higher salary, one that is competitive with local companies, I also think that I deserve a new title. You and I both know that the crew looks to me as though I am a foreman, even though I don't have the title.

Louis: You don't have the title, but you don't have the responsibility either. It's a lot of work being a foreman.

Markus: Exactly. And you can't say that you haven't noticed me coming in earlier than the others and leaving later. I also designate jobs to all of the crew members each morning and call suppliers when needs arise. These are duties of a foreman, am I right?

Louis: I suppose. But a foreman also helps solve conflicts that arise within a team, and deals with customer complaints. You always pass those things on to me.

Markus: I agree with you on that. However, I would be willing to take on these extra responsibilities, should you offer me a foreman position at a rate of $25.00 per hour.

……………

    1. Who takes part in these negotiations? What are their positions, do you think?

    2. What problem is being discussed?

    3. What are Markus’s demands? Do you find them reasonable?

    4. Do you think he found the convincing arguments to prove his point?

    5. What’s Louis’s attitude towards Markus’s demands, judging by the information from the script?

    6. The dialogue is unfinished. Complete it making different endings:

    • Markus achieves his goal.

    • Louis stands his ground.

    • Markus and Louis find a compromise.

Think over other possible outcomes.

    1. Comment on the language used by the participants. Is it appropriate? Aren’t there any phrases that sound too categorical?

    2. Reproduce the dialogue making up any appropriate ending you like.


Task 2: Match the sentences on the left with the more diplomatic sentences on the right.

  1. There’s no way we can invest in your project in its present form.

  2. We must talk about start-up costs first.

  3. We want some other collateral.

  4. We won’t lower our interest rate.

  5. You must try to bring in another backer.

  6. Your interest rate is far too high.

      1. Could you offer some other collateral?

      2. I’m afraid that’s the lowest rate we can offer.

      3. Unfortunately, we couldn’t invest in your project in its present form.

      4. Is there any possibility you could bring in another backer?

      5. Maybe we should talk about start-up costs first.

      6. Your interest rate is higher than we were expecting.


Task 3: Make sentences using the information below. Start each sentence with If.

  1. we/delay/miss/opportunity

  2. you/not/repay/overdraft/they/take legal action

  3. we/take out/ loan/we/be able/ extend/factory

  4. we/fail/we/learn from/mistakes/start again

  5. you/want/repay by installments/terms/change

  6. you/bring in another backer/we/consider revising/rate

  7. we/can’t get/loan/we/have to/ turn to family and friends/start-up capital

  8. you/not/bring/account/within/credit terms/we/suspend/credit facilities


Task 4: In negotiations, you cannot always answer all questions immediately. Note how Speaker B expresses the need for a little thinking time, and complete the exchanges with the phrases from the table below.

  1. A: Do you think you’ll be able to break even in two years?

B: Well, maybe, erm, ………

  1. A: So exactly how many backers will you be able to find?

B: Can I…...?

  1. A: Will you accept payment by installments?

B: We’ll ……

  1. A: We’d like to know why the overdraft hasn’t been repaid yet.

B: I’ll……

  1. A: How much will you need for start-up costs?

B: Well,……

  1. A: So we’re all agreed on the collateral, then?

B: ……
hold on a minute; get back to you on that one; think about that;

I don’t know really; that really depends on the market; look into that

Appendix II


  1. Summary Writing


A summary is a condensed version of a larger reading. A summary is not a rewrite of the original piece and does not have to be long nor should it be long. To write a summary, use your own words to express briefly the main idea and relevant details of the piece you have read. Your purpose in writing the summary is to give the basic ideas of the original reading. What was it about and what did the author want to communicate?
While reading the original work, take note of what or who is the focus and ask the usual questions that reporters use: Who? What? When? Where? Why? How? Using these questions to examine what you are reading can help you to write the summary.
Sometimes, the central idea of the piece is stated in the introduction or first paragraph, and the supporting ideas of this central idea are presented one by one in the following paragraphs. Always read the introductory paragraph thoughtfully and look for a thesis statement. Finding the thesis statement is like finding a key to a locked door. Frequently, however, the thesis, or central idea, is implied or suggested. Thus, you will have to work harder to figure out what the author wants readers to understand. Use any hints that may shed light on the meaning of the piece: pay attention to the title and any headings and to the opening and closing lines of paragraphs.
In writing the summary, let your reader know the piece that you are summarizing. Identify the title, author and source of the piece. You may want to use this formula:
In "Title of the Piece" (source and date of piece), author shows that: central idea of the piece. The author supports the main idea by using

_____________________ and showing that ____________________.

Here is a sample summary:

In the short story «The Secret Life of Walter Mitty,» author James Thurber humorously presents a character who fantasizes about himself as a hero enduring incredibly challenging circumstances. In his real life, Walter Mitty lives an ordinary, plain life; he is a husband under the control of an overbearing, critical wife. Thurber uses lively dialogue to give readers an understanding of Mitty's character. The story takes place over a period of about twenty minutes; during this brief time, Mitty drives his wife to the hairdresser and runs errands that his wife has given him while he waits for her. In between his worrying that he is not doing what she wants him to do, he daydreams about himself as a great surgeon, brilliant repair technician, expert marksman, and brave military captain. This story shows that fantasy is often a good alternative to reality.
Remember:

  • Do not rewrite the original piece.

  • Keep your summary short.

  • Use your own wording.

  • Refer to the central and main ideas of the original piece.

  • Read with who, what, when, where, why and how questions in mind.

  • Do not put in your opinion of the issue or topic discussed in the original piece


How to Write a Summary in 8 Easy Steps

Writing a good summary demonstrates that you clearly understand a text...and that you can communicate that understanding to your readers. A summary can be tricky to write at first because it’s tempting to include too much or too little information. But by following this easy 8-step method, you will be able to summarize texts quickly and successfully for any class or subject.
1) Divide…and conquer. First of all, skim the text you are going to summarize and divide it into sections. Focus on any headings and subheadings. Also look at any bold-faced terms and make sure you understand them before you read. 
2) Read. Now that you’ve prepared, go ahead and read the selection. Read straight through. At this point, you don’t need to stop to look up anything that gives you trouble—just get a feel for the author’s tone, style, and main idea.
3) Reread. Rereading should be active reading. Underline topic sentences and key facts. Label areas that you want to refer to as you write your summary. Also label areas that should be avoided because the details—though they may be interesting—are too specific. Identify areas that you do not understand and try to clarify those points. 
4) One sentence at a time. You should now have a firm grasp on the text you will be summarizing. In steps 1–3, you divided the piece into sections and located the author’s main ideas and points. Now write down the main idea of each section in one well-developed sentence. Make sure that what you include in your sentences are key points, not minor details. 
5) Write a thesis statement. This is the key to any well-written summary. Review the sentences you wrote in step 4. From them, you should be able to create a thesis statement that clearly communicates what the entire text was trying to achieve. If you find that you are not able to do this step, then you should go back and make sure your sentences actually addressed key points.
6) Ready to write. At this point, your first draft is virtually done. You can use the thesis statement as the introductory sentence of your summary, and your other sentences can make up the body. Make sure that they are in order. Add some transition words (then, however, also, moreover) that help with the overall structure and flow of the summary. And once you are actually putting pen to paper (or fingers to keys!), remember these tips:


  • Use appropriate tense.

  • Make sure to include the author and title of the work.

  • Be concise: a summary should not be equal in length to the original text.

  • If you must use the words of the author, cite them.

  • Don't put your own opinions, ideas, or interpretations into the summary. The purpose of writing a summary is to accurately represent what the author wanted to say, not to provide a critique.

7) Check for accuracy. Reread your summary and make certain that you have accurately represented the author’s ideas and key points. Make sure that you have correctly cited anything directly quoted from the text. Also check to make sure that your text does not contain your own commentary on the piece.
8) Revise. Once you are certain that your summary is accurate, you should (as with any piece of writing) revise it for style, grammar, and punctuation. If you have time, give your summary to someone else to read. This person should be able to understand the main text based on your summary alone. If he or she does not, you may have focused too much on one area of the piece and not enough on the author’s main idea.

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