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  • Carol

  • Sarah: No.Carol: ................................................................ Sarah

  • Speaking .

  • Unit 10 TO BUY OR NOT TO BUY Describing things  Reading .

  • £12.99. Multicolored glass jewellery. From Africa. Necklace £6.95. Blue and white ceramic vase.

  • Matching suitcases. Medium and large. For all your travel needs. Made in Canada in strong canvas with leather handles. Dark green only with light brown leather. Only £119.99.

  • Shopping  Vocabulary.

  • Quality and price  Vocabulary .

  • ______________________  Reading .

  • 7нн. Методические указания и задания к занятиям семинарского типа, контрольной и самостоятельной работе по дисциплине


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    НазваниеМетодические указания и задания к занятиям семинарского типа, контрольной и самостоятельной работе по дисциплине
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    Carol: ... that's it, Sarah. We've finished. Are you flying back to England tonight?

    Sarah: ..............................................................

    Carol: Have you been up the CN Tower yet?

    Sarah: No, not yet.

    Carol: ..............................................................

    Sarah: That's very kind of you, Carol. But it's Saturday. I don't want to take up your time...

    Carol: It's no trouble. I'd enjoy it.

    Sarah: ...............................................................

    Carol: Of course! Now, would you like me show you the sights?

    Sarah: ……………………………….……….

    Carol: It'll be fun. Is ten o'clock OK?

    Sarah: ................................................................

    Carol: Have you been to the waterfront?

    Sarah: No.

    Carol: ................................................................

    Sarah: Well, er... yes. OK.

    Carol…..............................................................

    Practice the conversation with your partner.

     Notice that Sarah refuses Carol's invitation at first. Sarah is being polite. She wants to make sure that Carol is being sincere and that it won't be too much trouble for Carol. Refusing invitations, offers, and suggestions several times before accepting is a British habit. The Americans do this too, but usually accept a second invitation.

    Speaking.A visitor to your town

    Imagine that a foreign visitor is in your town, and that you are going to show him/her around tomorrow. Think about what you are going to suggest. Make notes, using the prompts below.

    • meeting time meeting place

    • restaurant for lunch

    • places to visit before lunch

    • local speciality for lunch

    • area to have lunch

    • places to visit after lunch

    Work with a partner and prepare a conversation. Demonstrate your conversation to the class.

    Read the dialogue between a waiter and a customer.

    • Can I take your order?

    • Yes. I think I’ll have the mushrooms soup.

    • And what would you like to follow? I’d recommend the roast beef.

    • I’d like it well-done.

    • Would you like some horse-radish sauce with it?

    • Yes, I would indeed.

    • What vegetables would you like with it? Cauliflower, spinach, or beans?

    • I think I’d prefer chips and beans with a cheese sauce.

    • And what would you like for dessert?

    • Oh, no dessert. Just coffee, please. And will you please bring me the bill at once?

    • Certainly. In a minute.

    Imagine you are in a restaurant with a business colleague. Brainstorm as many examples as you can to complete the grid below:

    Recommending what to eat

    Expressing preference

    Ordering

    Commenting on the food

    Asking for the bill

    Offering to pay

    Insisting on paying

    Inviting

    Thanking

    Now listen to a conversation recorded in a restaurant. Note any similarities between your suggestions and the language in the recording. Note also any new phrases.

    Speaking. Role play you own dialogues. You may use these possible questions and answers:

    May I sit here? Yes, of course.

    I don’t eat spicy food.

    Can I see the menu? Here it is, sir.

    I don’t like it. I’m a vegetarian.

    Are you ready to order now?

    I didn’t order this.

    For the main course I’ll have…

    Will you have anything to drink?

    Let’s have…

    Help yourself.

    Anything else, sir?

    Could you pass me the salt, please?

    That’s sounds good. It’s delicious.

    Do you mind if I join you?

    I think I’ll have the same.

    That’s all. How much is it?


    Unit 10

    TO BUY OR NOT TO BUY?

    Describing things

    Reading. Read the catalogue descriptions. Which of the items would you like to buy for yourself? For someone you know?

    Indian silk and cotton waistcoat.

    Available in one design only in red. Large size fits everybody. £22.95.

    Pocket-sized calculator.

    Multi-function with memory, black plastic. Made in Japan. £12.99.

    Multicolored glass jewellery.

    From Africa. Necklace £6.95.

    Blue and white ceramic vase.

    The perfect present. Chinese design. Beautifully painted. 50 cm high. £71.00.

    Italian leather belt.

    In brown or black. Small (60–71 cm), medium (71–81 cm) and large
    (81–97 cm). For men and women. £23.99.

    Matching suitcases.

    Medium and large. For all your travel needs. Made in Canada in strong canvas with leather handles. Dark green only with light brown leather. Only £119.99.

    Vocabulary. Look at the descriptions again. Find words to complete the table.

    Size

    color

    origin

    material

    noun

    Large




    Indian

    silk & cotton

    waistcoat

    Choose two things you have bought recently (or would like to buy) and write descriptions of them.

    Listen to some people playing The Twenty Questions game. What object are they talking about?

    Speaking. Now you play the game. One person thinks of an object you can find in a house. The other students can only ask 20 yes/no questions to find out what it is.

    Vocabulary. Match the words in the box with their definitions 1–8.

    chain store shopping mall supermarket corner shop / convenience store hypermarket department store specialist retailer boutique

    1. A large shop on many floors divided into separate sections, for example, electrical goods, furniture, and fashions. _________________

    2. A series of similar shops in different towns which are owned by the same company. _________________________

    3. A shop specializing in particular goods, for example, computers, books, or CDs. _____________________

    4. A small shop selling essential groceries, newspapers, often run by a family, serving a few streets, and open from the morning to late at night. ___________________

    5. A huge supermarket, with easy parking, usually outside, or on the edge of town which sells everything from food and drink to clothes, electrical goods, and furniture. ________________________________

    6. A covered gallery or building containing many different shops. __________________________

    7. A large shop in a town or serving an area of a city which sells food, drink, and things for cleaning your house. ______________________

    8. A small, independent shop which sells clothes, often with designer labels. __________________________

    Discuss the advantages and disadvantages of shopping mall and corner shop; supermarket and specialist retailer.

    Shopping

    Vocabulary. Read the text and study the vocabulary.

    You pay for things at a till, cash desk or checkout. You pay by cheque or by credit card but usually in or with cash. You get change (money back). The price is the cost of something. You may also see a bar code, which is scanned by an electronic reader. Food often has a sell-by date printed on it.

    If something doesn’t work or isn’t right, it’s faulty and you can return or exchange it. You exchange something if you want to change it for something else. You ask for a refund if you want your money back. A shop gives you a refund.

    If you want to buy something, you say that you’ll take it. If you don’t want to buy it, you say that you’ll leave it.

    If you’re just looking, it means that you don’t want help. If you’re being served, a shop assistant is already helping you.

    If something is a bargain, it’s very good value for money or cheaper than you expect. When something is a special offer is on special offer, the shop has lowered the price. A discount is money off the original price.

    Many shops have sales. A sale when the shop reduces the price of most of its items.

    Complete the sentences with two suitable words.

    Example: They’ve got DVDs on special offer – four for $20.

    1. I’m not ready to buy anything. I’m __________.

    2. If it doesn’t fit, you can return it and get your __________.

    3. ‘Are you __________?’ ‘Yes, thanks. The assistant is helping me’.

    4. The shop __________ a refund because the game didn’t work.

    5. Actually, I can’t really afford the camera so I think I’ll __________.

    Match ak to 111.

    a. Thank you, Sir. Here’s your

    b. Look, that shop is having

    c. Can I pay

    d. This DVD doesn’t work so I’d like

    e. Please pay at

    f. I’m being

    g. What’s the

    h. Are all the CDs

    i. We got some bargains

    j. It doesn’t fit so I’ll

    k. Yes, I love it I’ll

    1. the cash desk.

    2. on special offer?

    3. in the sales.

    4. served, thanks.

    5. leave it, thanks.

    6. by credit card?

    7. take it, please?

    8. a refund, please?

    9. a sale.

    10. price of this shirt?

    11. change.


    Speaking. Practice the dialogue.

    • Are you being served? What can I do for you?

    • Could you let me see those brown walking shoes?

    • Certainly. Will you try them on, please? … How do they feel?

    • I’m sorry, but they pinch in the toe. Could I try a size larger?

    • Try these and see if they fit you.

    • They are exactly my size. I’ll take them.

    • You may pay for it here.

    • Here you are.

    • Thanks. Here’s the change and your parcel.

    Make your dialogues using these possible questions and answers.

    How much is this?

    I’d like a refund.

    How much does it cost?

    Does it fit? – It fits very well.

    May I try this dress on?

    It’s exactly your size.

    Where is the fitting room?

    It doesn’t fit.

    Will it shrink? Is this colorfast?

    It suits me. It’s a bargain.

    Can you wrap it?

    Will you pay by cash?

    Quality and price

    Vocabulary. Match the opposites, as in the example.

     High quality / price

     Low quality / price

    upmarket

    badly made

    reliable

    value for money

    well made

    discounted price

    overpriced

    down-market

    full price

    poor service

    high standard of service

    unreliable / faulty

    Complete the sentences (1–7) with the words in the box.

    faulty overpriced standard of service reliable discounted prices poor service value for money

    1. I only paid €30 for these shoes but they’re really good. I wear them every day and they’re very comfortable. They were great __________.

    2. I always go to the same supermarket because they often sell products at ________ – for example, you can often buy things for half price. It’s great for a family!

    3. We stayed in a hotel in Vancouver but it was terrible. It had really _________. We asked Reception for coffee and waited for forty-five minutes!

    4. When I go to Scotland, I prefer the coach to the train. The train is always late but the coach is almost always on time. The coach is more __________.

    5. I always stay at the Ritz when I travel for business. The staff are really helpful and you have everything you need. The ________ is very high.

    6. I never buy clothes in that boutique. Everything is so expensive, and the quality isn’t high – I think the clothes are really _________ .

    7. The stereo I bought from the market was only €20. I thought it was a bargain, but when I got home, the CD player didn’t work! It was _______ so the next day I took it back. ______________________

    Reading. Read the article and decide if statements 1–8 are true (T) or false (F).

    Value for money

     Value for money is basically the relationship between how much something costs and how good or useful it is. In other words, the cheaper something is, and the higher its quality, the greater the value for money it represents. One of the main reasons why people choose well-known brands is that their names give a guarantee of quality at a fair price. The value for money they represent means that customers keep coming back to them.

     This doesn’t mean, however, that a brand can never be harmed. Even big brands are fragile and their reputation can be easily damaged. When the owner of a well-known British chain of jewellery shops said one of his products was rubbish, people stopped shopping at his stores and many branches had to close down. This proves that customers expect quality even for a ‘down market’ brand. Nowadays, all successful businesses focus on quality. They will even adopt the practices of their main rivals if it means they can improve their level of manufacturing or service.

     This commitment to quality has led to spectacular progress in many industries, for example, in the car industry. Three-year guarantees were once unheard of; now some manufacturers are so confident about the quality of their vehicles that they can offer five years. However, perhaps the search for zero defects can be taken too far. We can feel sorry for the staff of a well-known glossy magazine whose editor called a general meeting because she had found a small error at the end of one edition!

    1. Something which costs a lot and is of poor quality is good value for money. 

    2. Value for money is the key to success for consumer brands. 

    3. It is hard to hurt an established brand. 

    4. The shop owner admitted the quality of his goods was poor. 

    5. Quality matters less for ‘down-market’ products. 

    6. Car manufacturers find it difficult to improve quality. 

    7. The editor discovered a serious mistake on the magazine’s cover. 

    8. The writer believes that the editor acted reasonably. 
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