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10. Underline the key message words in the below text. List the main points covered in the telex. TO: MARIE ZOLI, EUROPEAN WOMEN’S ASSN. FROM: ANN WILLIAMS DATE: NOVEMBER 25, 1999 RE: OURTELCON PROPOSED LUNCHEON CONCERNING POSSIBILITY OF A LUNCHEON FOR YR CLUB MEMBERS ON BOARD THE FLYING DUTCHMAN IN JUN, AM PLEASED TO CONF THAT WE CAN CATER FOR TWENTY AND SHALL SEND YOU SAMPLE MENU IN NR FUT. A SIMPLER, LESS EXP MENU CAN BE ARRNGD IF DESIRED. RE YR PROPOSED TALK ON LIFE IN ITALY, I REGRET TO SAY THAT WE DO NOT HAVE SUFF SPACE TO ACCOMM ONE HUNDRED. ON THE OTHER HAND, WE COULD ARRNG SPACE FOR FIFTY FOR YR ANN GEN MTG. IN FACT, I HAVE ALREADY DISC THIS WITH MRS. HEWLETT WHO CONTACTED ME ON THIS SUBJ LST MTH. PLS DO NOT HESITATE TO CONTACT ME FOR FURTHER DETAILS. The following telexes have just come to you. Paraphrase them verbally and choose the correct action to be taken in the questionnaire. 1. AM ADV PLASFIL CO EARLY THIS MTH PRODUCED TWO DOCS WHICH ARE ON WAY TO TRIAL COUSEL IN MUNICH AND THAT ADDTL DOCS MAY BE SUPPLIED BY NOV 18. CALL US WHEN U REC COPIES OF DOCS TO DISC APPROACH FOR RESP TO COMPLNT. 2. THIS IS TO CONF MY UNDERSTANDING OF OURTELCON. THE PURCHASE PRICE OF INDIV SHARES WILL BE BOOK VALUE AT OCT 31 OF YR PRECEDING PURCHASE, BUT WILL NOT EXCEED AMOUNT ORIG DISCUSSED. PLS NOTIFY YR REQUIREMENTS. 3. URG U CALL THIS OFFICE WITHIN 48 HRS CONC YR DEFAULTED STUDENT LOAN. FAILURE TO PAY YR DEBT MAY RESULT IN ASSIGNMENT OF YR ACCT TO U.S. ATTORNEY. UNL THIS DEBT IS PD IN FULL, ADMIN COSTS, ATTORNEY FEES AND COURT COSTS WILL BE ADDED TO THIS DEBT. Questionnaire Choose the correct action to be taken in each of the following: 1. (a) Call sender when you receive copies of documents. (b) Send two documents to Munich. (c) No action to be taken. (d) Call sender to discuss approach to adopt. 2. (a) Call to confirm telephone conversation. (b) No action to be taken. (c) Inform sender of your requirements re shares. 3. (a) You must pay your debt immediately. (b) No action to be taken. (c) Call sender’s office immediately. (d) Pay administration costs. Інтернет. Електронна пошта. 1. Read and discuss the text. Write out the unknown words. INTERNET The best way to think of the Internet, or Net as it is often called, is a vast global network of networks connecting computers across the world. At present, more than 33 million people use Internet and over three million computers worldwide are linked in. They use the Net for transferring data, playing games, socializing with other computer users, and sending e-mail. The Net was dreamt up in the late 1960s by the US Defense Department's Advanced Research Projects Agency which decided that it needed a means by which messages could be sent and received even if phone lines were inoperative. In 1969, there was a network of just four computers. By 1972 the number had risen to 40. About this time the idea of electronic mailbox was born. By 1984 the Internet began to develop into the form we know it today. The Internet can be divided into five broad areas. Electronic mail, which is much faster than traditional mail. Anything that can be digitized (converted into digital form) – pictures, sound, video – can be sent, retrieved, and printed at the other end. Information sites. This is perhaps the fastest growing area of the Internet as more and more people put their own information pages on line. Computers process vast amounts of information very fast, by specifying a key word or phrase. The computer can then search around the Net until it finds some matches. These information sites are usually stored on big computers that exist all over the world. The beauty of the Net is that you can access all of them from your home, using your own PC. The World Wide Web, usually referred to as WWW or 3W, is a vast network of information databases that feature text, sound, and even video clips. On the WWW you can go on a tour of a museum or exhibition, see the latest images from outer space, go shopping, and get travel information on hotels and holidays. Usenet is a collection of newsgroups covering any topic. Each newsgroup consists of messages and information posted by other users. There are more than 10,000 newsgroups and they are popular with universities and businesses. Telnet programs allow you to use your personal computer to access a powerful mainframe computer. 2. Make the following sentences complete. More than 33 million people use the Net for It was in the late 1960s when By 1984 4. ……………………………….. five broad areas. Anything that can be digitized, can One thing that computers do very well is On WWW you can More than 10,000 3. Read and discuss the text. Try to retell it. Topical words to retrieve – отримувати; знайти password – пароль use rid – ідентифікація користувача; ім’я або псевдонім personal handle – приватне користування, особистий код domain – домен (місцезнаходження або сфера діяльності адресанта) server – сервер, накопичувач login – логін (комп’ютерне ім’я)
The electronic mail (e-mail) was started in the late 60s by the U.S. military that were searching for a way of communication in the event of a large-scale nuclear war. They needed a system that would be decentralized, reliable, and fast in case the central institutions were destroyed. They came up with e-mail. In the early 70s, e-mail was limited to the U.S. military, defense contractors, and universities doing defense research. By the 70s it had begun to spread more broadly within university communities. By the 80s, academics in a number of fields were using e-mail for professional collaboration. The 90s saw an explosion of the use of e-mail and other computing networking. It is estimated that more than 25 million people throughout the world were using it in the mid-90s. E-mail is a way of sending a message from one computer to one or more other computers around the world. A subscriber to e-mail needs a terminal, such as a PC, a telephone line, and a modem, which is a device of converting signals into text. E-mail users must also have access to a mailbox, which they can call from anywhere in the world to retrieve messages. They receive a mailbox number and a password for confidentiality. E-mail is fast, cheap, and relatively reliable. It permits to send large amounts of information to different addressees and allows people to retrieve messages at any time. A typical e-mail address is: direct@askbooks.kiev.ua (the e-mail address of the A.S.K. Publishers House). The part to the left of the @ sign, called use rid, has been chosen as a personal handle. The part to the right is called the domain and represents the particular computer that receives and delivers the message. E-mail message usually comes into two parts: the heading and the body. The heading includes: the date, the writer's name, the addressee's name, which is to receive a copy (c.c.), if any, and the subject. The body of the message bears an ordinary content of a letter but a bit shorter. The golden rule for writing e-mail messages is KISS (keep it short and simple). Use short phrases instead of long, active voice instead of passive; avoid foreign words, metaphors, and scientific terms. There's no bold in e-mail, so use capitals or asterisks. Among the abbreviations used in e-mail there are: BTW – by the way; IMHO – in my humble opinion; CONT – container; SHPT – shipment; RQST – request; BUZ – business; MESS – message. 4. Rewrite the letter; substitute the phrases in bold type with more suitable ones for e-mail correspondence. Don’t hesitate to omit unnecessary information.
Я не бачу куди вона пішла. Вони знали що вона вдома. Я зрозумів що вони не перекладуть цей текст. Вони думали що діти сплять. Я був радий що вона повернулася Він написав що він дуже щасливий Він сподівався що вони зрозуміють його Він сказав мені що вона хвора Джені сказала що вона приєднається до нас наступного дня Вона сказала нам що її брат ще не прийшов Вони сказали що будуть вдома ввечері Він сказав що Байрон народився в 1788 році Він запитав мене чи тоді падав дощ Він сказав що щойно зустрічав Анну Вони запитали чия команда програла гру напередодні Він сказав мені що зайнятий Вона хотіла знати що я тоді робив Complete the sentences with the enlisted words. a) INBOX b) OUTBOX c) SENT ITEMS d) NEW MSG/NEW/NEW MAIL/COMPOSE e) REPLY f) FORWARD g) ADDRESS BOOK h) SEND/RECV/SEND&RECEIVE i) capital/small/at/dot j) DRAFTS My address is HollyWoods@hotmail.com, that’s _H _o-l-l-y _W _ o-o-d-s _ hotmail __ com. I need my ______ to add/remove/amend e-mail addresses. My ______ is where my incoming messages are stored. If I ______ a message it goes on to another person. With “______” I can write a new letter. If I press ______ I connect with Internet. I look at ______ to see what messages I have sent. Before being sent across Internet, my messages are stored in the _____. I need to send an answer to that message, I’ll use ______. I’ll have to finish that e-mail later, I’ll store it in ______. A “smiley” is a symbol in the Internet to express your emotions. What is the meaning of the following symbols? :-) :-( or :-< :-# .-) :-= :-o :-t :-/ l-l :-& The user: will not say anything is cross has a moustache is undecided is tongue-tied is winking at you is surprised/ shocked is sad is happy is asleep There are a lot of words/phrases for the Internet. Match the following terms and phrases with their explanations.
Choose the correct definition. 1. E-business a) economic business b) electronic business 2. T-commerce a) total commerce b) television commerce 3. C2B a) customer to business b) client to boss 4. B2B a) buyer to boss b) business to business 5. IMO a) international monetary organization b) in my opinion 6. IMHO a) in my humble opinion b) international monetary help organization 7. OTL a) over the limit b) out to lunch 8. HSIK a) how should I know b) have something in kit 9. SPAM a) unwanted mail b) compacted meat 10. LOL a) look over lengthily b) laugh out loud 11. BBL a) bring back later b) be back later 12. TTYL a) talk to you later b) the time you left 13. NOYB a) not only your business b) none of your business 14. FWIW a) for what it’s worth b) full with internet words 15. IRC a) internet relay chat b) internal relay comment Тестування. 1. The company usually advertises the ______ _______ in a newspaper. a) job interview b) job title c) job requirements d) job vacancy 2. Find as much as possible about the company you are going to for a _______ _______. a) job advertisement b) job title c) job interview d) job vacancy 3. If you want to write a good resume you must know the _________ _________. a) chronological resume b) covering letter c) basic requirements d) job interview 4. Job advertisement usually gives the description of the ________ _________. a) targeted resume b) business letter c) working conditions d) applicant’s needs 5. At first a company chooses the best candidate and then makes an __________. a) appointment b) salary c) experience d) qualifications 6. _______ ______ emphasizes capabilities and accomplishments relating to the specific job applied for. a) combination resume b) functional resume c) chronological resume d) targeted resume 7. It’s better to highlight your skills, ______ ________ in your resume. a) travel restrictions b) job vacancy c) letter of application d)professional experience 8. When you write a business letter try to use ________ sentences. a) narrow b) wide c) short d) long 9. A machine which can send a duplicate of message, document, design or photo is ________. a) fax b) telex c) e-mail d) personal computer 10. The _______ is a vast global network of networks connecting computers across the world. a) laptop b) Internet c) e-mail d) PC 11. Spam are usually unsolicited _________ ________ which are unwanted by the user. a) e-mail messages b) fax transfers c) business negotiations d) telephone conversations 12. Secretary is usually responsible for doing _________ ________ for the boss. a) application form b) curriculum vitae c) paper work d) job vacancy 13. _______ mail is much faster than traditional mail. a) electronics b) electric c) electricity d) electronic 14. Telex messages have their own _______. a) addressee b) language c) number d) operator 15. We give the _______ a few catalogues of our products. a) customers b) applicants c) vacancies d) addressers 16. Business-to-business letters are intended for company to _______ communication. a) client b) company c) applicant d) co-worker 17. Most business _______ are arranged by telephone. a) telexes b) partners c) letters d) appointments 18. An ______ ______ is used to take calls when the individual is out. a) electronic mail b) extended number c) answering machine d) urgent call 19. Requires for special training are normally included in the _____ _____. a) want ad b) targeted resume c) invitation letter d) job interview 20. ______ ______ are usually excluded from the resume. a) work objectives b) salary demands c) personal interests d) special skills 21. Make sure message can be understood _________. a) like b) more c) clearly d) sure 22. Ask caller to hold _______. a) the line b)PC c) letters d) appointments 23. The ad may tell you about ___________________________ for the job. a) resume b) the Internet c) business letter requirements d) the education and work experience 24. Before the job interview find out all you can about __________. a) means of telecommunication b) telephone units c) company d) dress 25. E-mail is a way of sending a message from one computer to____________. a) electronic mail b) one or more other computers c) letters d) urgent call 26. Don't mention ______ in your resume. a) telephone number b) education experience c) work experience d) salary 27. There are ___ types of a resume. a) 4 b) 3 c) 2 d) 6 28. The company makes a short list of the most suitable candidates and invites them for an__. a) education b) experience c) interview d) appointment 29. Can you put me _______? a) away b) thought c) though d) through 30. A resume is a kind of written sales _________. a) presentation b) license c) requirement d) schedules REFERENCES Business English. 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