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    НазваниеРуководство Навыки общения с пациентами
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    Прочие вопросы общения
    Подобным же образом можно подходить ко многим другим аспектам комму- никации в медицине. Приводим список ключевых вопросов и проблем для учащихся и преподавателей.
    · этические вопросы;
    · гендерные вопросы;
    · информированное согласие;
    Прочие вопросы общения
    275

    276
    Глава 8. Использование основных навыков общения
    · консультирование пациентов с сексуальными или мочеполовыми проблемами;
    · вопросы профилактики и мер по укреплению здоровья / изменения поведе- ния;
    · объяснение рисков;
    · общение с пациентами с сенсорной депривацией;
    · малограмотные пациенты;
    · общение во время палатного обхода;
    · смерть, умирание и переживание утраты;
    · гнев и агрессия;
    · общение по мобильному телефону, СМС, Skype, FaceTime и видеосвязи;
    · работа с жалобами;
    · преступная медицинская халатность;
    · консультации и вмешательства при алкогольной и наркотической зависимо- сти;
    · общение с пациентами в отделении интенсивной терапии — острое и опас- ное для жизни заболевание или травма;
    · завершение отношений врача и пациента.
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